Our vouchers must be redeemed via our Reservations Centre by calling +44 (0) 1625 575757 or email [email protected] ONLY. DO NOT TRY TO BOOK ONLINE. When you book your experience or redeem your voucher against a booking, the voucher will be validated and redeemed electronically by the Reservations Team.
Your voucher features a unique voucher code, may only be redeemed once, is non-refundable, may not be exchanged for cash, replaced if lost and is non-transferable. All vouchers are redeemed at the time of booking. Your gift voucher must be presented upon arrival. No photocopies will be accepted. Advance bookings necessary. To book, please contact the team directly. Gift vouchers cannot be booked online. Vouchers are valid for 6 months from date of purchase.